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Library Orientation: Library Services

Whether you're a new student, or a not-so-new student unsure about library resources and services, the library orientation guide is here to help you get started.

Reciprocal Borrowing

ALL STUDENTS AND FACULTY SHOULD CONTACT RECIPROCAL LIBRARIES AHEAD OF TIME TO CONFIRM ACCESS. Participating libraries may have temporary COVID-related restrictions on reciprocal borrowing.

PTS students and faculty are granted access to resources at our reciprocal borrowing partner institutions (linked below). Visitors to these institutions receive limited borrowing privileges, which are stipulated by the individual libraries. Different institutions have different procedures for receiving a reciprocal card, but it is advised that students are prepared to provide both a campus ID and a valid driver's license or state-issued ID.

PTS students and faculty are also granted access to select libraries nationwide through the ATLA Reciprocal Borrowing Program. See the participating institutions list here

Chat Reference Hours

Visit the Library FAQs page for chat reference. The chat reference window is the 'Ask Us' box on the right hand side of the page (or the bottom of the page in  mobile view). Librarians will be manning that window on the following schedule for the fall semester:

Monday, Tuesday, & Thursday 

9 a.m.-11 a.m., 2 p.m.-5 p.m.


9 a.m.-11 a.m., 2 p.m.-5 p.m., 7 p.m.-9 p.m.


2 p.m.-5 p.m.


Interlibrary Loan (ILL)

Books and articles not available at Barbour Library can often be borrowed from another library by submitting an Interlibrary Loan Request Form , or by contacting our Interlibrary Loan Librarian Mark Russell at or All current PTS faculty, staff, and students are eligible to use ILL services. However, persons with blocks on their library account due to fines, overdue books, or other reasons may be blocked from ILL services until the library account is cleared. 

Before requesting an ILL, please check our online catalog and the Find Journal Titles link on the library homepage to verify that we do not have the item. For more information on ILL, visit

Public Services Staff

The staff listed below comprises the Public Services department here at Barbour Library, and our mission is to assist you! For the full listing of library staff with contact information, visit our staff directory.

Head of User Services

Alyson Pope's picture
Alyson Pope
Clifford E Barbour Library
Rm 120

Interlibrary Loan and Reference Librarian

Mark Russell's picture
Mark Russell
Barbour Library
616 N. Highland Ave.
Pittsburgh, PA 15206
(412) 924-1393